Privacy Policy

Last updated: April 28, 2026

    Your privacy is our priority. This policy explains what data we collect, why we collect it, and how we protect it — in plain language.
  

1. Who We Are

IncomeTaxWala is a CA-assisted tax filing and compliance service based in India. We help individuals, freelancers, and businesses file their Income Tax Returns, GST Returns, and other statutory compliance requirements.

For any privacy concerns, contact us at: info@incometaxwala.com | +91 90532 95112

2. Information We Collect

To provide our services, we collect the following information:

Identity documents: PAN card, Aadhaar number, passport (for NRIs)
Financial data: Form 16, bank statements, investment proofs, salary slips
Contact information: Name, email address, mobile number
Tax-related data: Income details, deductions, capital gains, business income
Technical data: IP address, browser type, pages visited (via cookies)

3. How We Use Your Information

To prepare and file your Income Tax Return or GST Return
To communicate with you regarding your filing status
To send refund status updates and important tax deadline reminders
To comply with legal and regulatory requirements
To improve our services and user experience

4. Data Security

We take the security of your data seriously:

All data is transmitted over encrypted HTTPS connections
Sensitive data such as Aadhaar numbers are stored using AES-256 encryption
Access to your data is restricted to your dedicated CA only
We do not store your banking passwords or OTPs
Our systems are regularly audited for security vulnerabilities

5. Data Sharing

We do not sell, rent, or trade your personal information. We share data only in the following limited circumstances:

With the Income Tax Department or GST portal as required for filing
With government authorities if required by law or court order
With our qualified CA team members who handle your return

6. Data Retention

We retain your data for a period of 7 years from the date of filing, as required under Indian tax laws. After this period, your data is securely deleted. You may request earlier deletion by contacting us, subject to legal obligations.

7. Your Rights (Under DPDP Act 2023)

Right to access: Request a copy of your personal data
Right to correction: Request correction of inaccurate data
Right to erasure: Request deletion of your data (subject to legal holds)
Right to grievance: File a complaint with our Data Protection Officer

To exercise any of these rights, email us at info@incometaxwala.com

8. Cookies

We use essential cookies to keep you logged in and remember your preferences. We do not use advertising or tracking cookies. You can disable cookies in your browser settings, though some features may not work correctly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on our website. Continued use of our services after changes constitutes acceptance.

10. Contact Us

For any privacy-related questions or concerns:

Email: info@incometaxwala.com
Phone: +91 90532 95112
WhatsApp: +91 90532 95112